Privacy Policy — AI Live Translator

Last updated: 16 July 2026

This Privacy Policy explains how the AI Live Translator browser extension ("AI Live Translator", "the Extension", "we", "us") collects, uses, stores, and shares information when you use it. It applies to the AI Live Translator extension distributed through the Chrome Web Store. The Extension provides real-time speech transcription, translation, subtitles, and narration for video and conferencing websites.

Speech-to-text is provided as a managed service: you sign in with your Google account and translation minutes are metered against your plan. We collect only the minimum account and usage data needed to operate this service. We do not sell your data, show ads, or run analytics trackers. Questions or data-deletion requests: lienhe@ai-solutions.io.vn.

Summary — every category of user data we handle

The table below lists every category of user data the Extension collects or processes — matching the data disclosures in its Chrome Web Store listing — and, for each one, how it is collected, used, stored, and shared. The Extension handles no other categories of user data: no health data, no financial or payment-card data, no location, no web browsing history, and no user-activity tracking (clicks, analytics, or monitoring).

1. Information we collect

Processed locally in your browser, only while you actively use the Extension (never uploaded to our servers):

• Audio from the browser tab and/or your microphone — captured only after you press Start, streamed for transcription, and never stored by us.
• Transcripts (the recognized and translated text of a session) — kept on your device.
• Text you type into the AI Assistant, and page text you choose to translate. Built-in AI Assistant requests (your question plus recent transcript context) are relayed through our backend to our AI provider to generate the reply — processed in real time, never stored by us (see section 3).
• Your settings and optional API keys (OpenAI, ElevenLabs, Google Cloud — only for optional features you enable).
• Your sign-in session token (authentication information) — issued when you sign in with Google and stored only in your browser to keep you signed in.

Collected on our servers (account & billing only — never audio or transcripts):

• Account information: your email address and a user ID, received when you sign in with Google.
• Usage metering: per-session records (session ID, start/end time, minutes used, plan) needed to enforce your monthly minute quota.
• Payment status (paid plans): your current plan, updated by our payment provider. We never see or store card numbers.

The Extension does not collect your browsing history, location, or contacts, and only acts on a page when you open the translator on it.

2. How we use your information

We use the information described above only to:

• provide the core features — real-time transcription, translation, subtitles, and spoken narration;
• sign you in and keep you signed in (Google account);
• meter your translation minutes and enforce your plan's monthly quota;
• reflect your current plan and process plan changes through our payment provider;
• provide the built-in AI Assistant (requests are metered against a daily per-plan allowance) and the optional features you turn on (premium voices, full-page translation).

We do not use your data for advertising, profiling, or any purpose unrelated to operating and billing the service.

3. How we share your information

Audio and text are sent directly from your browser to the service providers (processors) below in order to deliver the features you use, with one exception: built-in AI Assistant requests are relayed through our backend (so we can meter your daily allowance) and forwarded to OpenAI; they are processed in real time and not stored. Audio never passes through or is stored on our servers. We do not sell your data and we do not share it for advertising.

You control which providers are used in Settings. If you do not configure or use a provider, no data is sent to it.

4. Data storage, retention and deletion

• On your device: settings, optional API keys (chrome.storage.local), your sign-in session token, and saved transcripts (browser IndexedDB — view or delete anytime in Settings → Transcript). Uninstalling the Extension removes this local data.
• On our servers (Supabase): your account (email, user ID, plan) and usage metering records, kept while your account is active; usage records are retained for billing reconciliation.
• Deleting your data: email lienhe@ai-solutions.io.vn to delete your account and all associated data — we complete deletion within 30 days.

5. Data security

All data exchanged between your browser, our backend, and our processors is transmitted over encrypted connections (HTTPS/TLS). Audio is streamed for transcription and is never stored by us. Account and usage data are held by established infrastructure providers (Supabase, Cloudflare) with access limited to what is needed to operate the service. Optional API keys are stored only in your browser and are never sent to our servers. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.

6. What we do NOT do

• We do not store or listen to your audio, and we never receive your transcripts.
• We do not sell or share your data with third parties for advertising.
• We do not track you, profile you, or use cookies for analytics.
• We do not use your data for any purpose unrelated to the Extension's single purpose (operating and billing the translation service).

7. Permissions

The Extension requests only the permissions needed for its features: tabCapture (record tab audio you choose to translate), activeTab + scripting (show the translator overlay on the current page), offscreen (play the spoken translation), storage (save settings locally), contextMenus (the "translate this page" menu), identity (Google sign-in for your account), and an optional all-sites permission you may grant to make the translator available on every site.

8. Children

The Extension is a general-purpose productivity tool and is not directed at children under 13.

9. Changes

If this policy changes, the "Last updated" date will change and the new version will be published at the same URL.

10. Contact

Questions about this policy, or to request deletion of your data: lienhe@ai-solutions.io.vn